Frequently Asked Questions
Below are some of the more commonly asked questions we receive (and their answers.) If you have something you'd like to ask, please feel free to contact us and we'll be happy to help.
- What kind of samples do I need to send in for analysis?
- Do you offer discounts for research projects?
- What hours can I reach someone at the lab?
- Can I pop in to the lab to discuss a project?
- Do you have any references/case studies?
Sample requirements vary depending on the types of testing required as well as what's being tested. A very small of amount of certain mediums maybe be more than adequate for individual tests, much larger samples may be required for thorough testing of others.
For new clients and or sample types, it's best to contact us beforehand to arrange exactly what's required.
Yes, we may be able to arrange discounted services for certain research projects. Please contact us with your particulars to verify eligibility and discuss possible options.
While we're often working early, late, or a combination of both - our 'regular' hours are 9-5 EST Monday through Friday. If no one is available to take your call, feel free to leave a message or e-mail us and someone will get back to you shortly.
Our current environment is about 95% laboratory and 5% office/reception, so it's not normally a great place to just drop in. We would however welcome the opportunity to show prospective or existing clients the lab given a heads up, and we're always happy to discuss projects over the phone or via meeting outside of the lab where and when mutually convenient.
Of course; having provided 30+ years of exceptional analytical service to clients around the world we have plenty, and are happy to provide some industry relatable references upon request.